Comparative Perspectives on E-Government: Serving Today and Building for Tomorrow

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März 2006



E-government is a product of the Internet age, and Comparative Perspectives on E-Government identifies the various facets of e-government, comparing developments among five countries (Australia, UK, Canada, New Zealand, and the US). E-government is a more complex, rich phenomena than previously recognized.


Part 1 List of Figures and Tables Part 2 Preface Part 3 Part I: Introduction Chapter 4 1. E-government: Transforming Government Part 5 Part II: Individual Countries Chapter 6 2. E-government in the United States Chapter 7 3. E-government in the United Kingdom Chapter 8 4. E-government in Canada Chapter 9 5. E-government in Australia Chapter 10 6. E-government in New Zealand Part 11 Part III: Foundational Issues Chapter 12 7. Trust in Government Chapter 13 8. Access and Security Chapter 14 9. Trends and Challenges in Archiving E-government Records Part 15 Part IV: Audience Issues Chapter 16 10. Citizens' Response to E-government Chapter 17 11. More Citizen Perspectives on E-government Part 18 Part V: Results and Evaluation Chapter 19 12. Government Portals Chapter 20 13. Performance Metrics-Not the Only Way to Frame Evaluation Results Part 21 Part VI: Consequences Chapter 22 14. E-government and the Digital Divide Chapter 23 15. Broadband Internet Access and the Digital Divide in the United States Part 24 Part VII: Conclusion and Improvements in E-government Chapter 25 16. The Internet, the Government, and E-governance Chapter 26 17. Advancing E-government Part 27 Bibliography Part 28 Index Part 29 About the Editors and Contributors


Peter Hernon is a professor at Simmons College, Graduate School of Library and Information Science. He is the coeditor of Library & Information Science Research and founding editor of Government Information Quarterly. Rowena Cullen is an Associate Professor in the School of Information Management at Victoria University of Wellington, where she teaches in the Master of Information Management and Master of Library and Information Studies programs. She is on the editorial boards of the Journal of E-Government, Health Information and Libraries Journal, Journal of Academic Librarianship, Performance Measurement and Metrics, Education for Information, and LibRes. Harold C. Relyea is a specialist in American National Government with the Congressional Research Service (CRS) of the Library of Congress.


The concern here is not whether citizens, businesses, and government officials should become reliant on Internet access to government, but the obstacles to that goal and how they may be most effectively overcome. Researchers in Australia, Canada, New Zealand, Britain, and the US discuss such aspects as the digital divide, the balance between access and security after 9/11, trust in government, citizens' perspectives, and the evaluation of government Web sites. Reference and Research Book News, August 2006 ...this is an outstanding contribution to a rapidly developing area of research. Electronic Library, Vol. 24, No. 6, 2006 interesting study... Australian Academic & Research Libraries Comparative Perspectives on E-government collects for its readers, in one volume, the thoughtful analysis of the discourse of information policy most important to researchers. It is a wonderful entrance into a developing political institution. College & Research Libraries (C&RL), Vol. 68, No. 1 (January 2007) This edited volume brings fresh research perspectives on comparative e-government. The authors provide in-depth anaylses of the evolution, nature, and emerging impact of e-government on public service...The authors do a superb job of describing how public institutions provide and regulate e-governments. -- Eric E. Otenyo, Northern Arizona University Journal Of Information Technology and Politics
EAN: 9780810853577
ISBN: 0810853574
Untertitel: Sprache: Englisch.
Erscheinungsdatum: März 2006
Seitenanzahl: 412 Seiten
Format: kartoniert
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