HUDU

Business Communication at Work with Olc Premium Content Card

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€ 237,99
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kartoniert
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Juni 2006

Beschreibung

Beschreibung

Helps students to learn to use the types of communication that they are apt to experience on the job. This book includes examples of letters, memos, and correspondence designed to demonstrate the application of the principles.

Inhaltsverzeichnis

Unit 1
Chapter 1: Setting the Stage for Effective Communication
Chapter 2: Choosing the Right Words
Chapter 3: Developing Sentences and ParagraphsUnit 2
Chapter 4: Developing Listening and Speaking Skills
Chapter 5: Planning and Organizing Business Messages
Chapter 6: Using Technology to Improve Communication
Chapter 7: Formatting Business MessagesUnit 3
Chapter 8: Goodwill Principles and Goodwill Messages
Chapter 9: Messages for Inquiries and Requests
Chapter 10: Claim and Adjustment Messages
Chapter 11: Persuasive Messages
Chapter 12: Order, Credit, and Collection MessagesUnit 4
Chapter 13: Developing Memos and Memo Reports
Chapter 14: Creating Press Releases, Newsletters, and Letters to Public Officials
Chapter 15: Constructing and Presenting Reports
Chapter 16: Preparing Meeting CommunicationsUnit 5
Chapter 17: Conducting the Job Search
Chapter 18: Selling Yourself to Employers

EAN: 9780073314273
ISBN: 0073314277
Untertitel: Revised. Sprache: Englisch.
Verlag: MCGRAW HILL BOOK CO
Erscheinungsdatum: Juni 2006
Format: kartoniert
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