HUDU

What Did You Say? The Art of Giving and Receiving Feedback


€ 8,83
 
epub eBook
Sofort lieferbar (Download)
April 2013

Beschreibung

Beschreibung

What Did You Say? is the second revised edition of a classic book on human behavior, written by three of the most famous organizational consultants: Charlie Seashore, Edie Seashore, and Jerry Weinberg.

Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. . . and but three hours without offering somebody our suggestions, responses, or critiques. A perennial "hot" topic in management circles is the process of giving, getting and analyzing advice.

This brief and engaging book can be of use to anyone who has to interact with other people. You'll enjoy the "read" so much that you may not realize how much you have gained - all in words of one syllable!

How to offer feedback when asked (or hired) to do so. Why feedback tells more about the giver than the receiver. How feedback is distorted or resisted by the receiver's point of view and defense mechanisms. And in dozens of enjoyable vignettes, how humans have struggled to understand each others' responses.

 

Here's what reviewers said about the first edition:

I had several 'ahas' reading this clear and entertaining excursion into everyday interactions. Feedback should be given sparingly and taken thoughtfully - with a grain of salt. That's one (of many) useful messages demonstrated here. --Marvin Weisbord, author Productive Workplaces

This is a how-to book about relationships with depth, humor and insight far beyond the ordinary. (The authors) deal masterfully with the contradictory impulses we all feel to 'say it like it is' or flee in terror. --Barbara Benedict Bunker, Organizational Consultant, Professor, SUNY at Buffalo

The authors of this wonderful book have untangled and demythologized feedback! --Elsie Y. Cross, CEO, Elsie Y. Cross Associates

If I had the power to t


EAN: 9781501456497
Untertitel: ebook Ausgabe. Sprache: Englisch.
Verlag: Weinberg Weinberg
Erscheinungsdatum: April 2013
Format: epub eBook
Kopierschutz: Keiner
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