Operations Management

€ 259,99
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September 2014



Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, the Twelfth Edition continues to offer more support for 'doing Operations' than any other.


1.Introduction to Operations Management2.Competitiveness, Strategy, and Productivity3.Forecasting4.Product and Service DesignSupplement: Reliability5.Strategic Capacity Planning for Products and ServicesSupplement: Decision Theory6.Process Selection and Facilities Layout7.Work Design and MeasurementSupplement: Learning Curves8.Location Planning and AnalysisSupplement: The Transportation Model9.Management of Quality10.Quality ControlSupplement: Acceptance Sampling11.Aggregate Planning and Master Scheduling12.MRP and ERP13.Inventory Management14.JIT and Lean OperationsSupplement: Maintenance15.Supply Chain Management16.Scheduling17.Project Management18.Management of Waiting Lines19.Linear ProgrammingAppendix A Answers to Selected ProblemsAppendix B TablesAppendix C Working with the Normal DistributionCompany IndexSubject Index


Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.
EAN: 9780078024108
ISBN: 0078024102
Untertitel: 12. Auflage. illustrations. Sprache: Englisch.
Verlag: McGraw-Hill Education Ltd
Erscheinungsdatum: September 2014
Seitenanzahl: xxxiv
Format: gebunden
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