Quality Management for the Technology Sector
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BeschreibungTargeted at the technology company engineer and quality manager, this book provides an easily digestible toolbox of solutions to quality and management problems. It is a highly practical book which includes all the major topics in quality as well as case studies from relevant real-world situations.
Inhaltsverzeichnis1. Managing for Quality in the High Tech Environment. 2. The Continuous Improvement Concept 3. Finding your Customers Both Internally & Externally. 4. Quality Measurement Systems. 5. Problem Solving. 6. Systems Failure Analysis. 7. Employee Involvement and Empowerment. 8 Corrective Action Boards and Focus Teams. 9. Statistics for Non-statisticians. 10. Statistical Process Control. 11. ANOVA, Taguchi, and other Design of Experiments Techniques. 12. Quality Function Development. 13. Inventory Management and its Relation to Quality. 14. Value Improvement. 15 Supplier Teaming and Procurement Quality Assurance. 16. D1-9000, ISO 9000, MIL-Q-9858 and MIL-STD-1520. 17. Disposition and Corrective Action. 18 Putting it all Together. 19 Case Studies. Index
PortraitJoseph Berk has over 25 years experience in the electronics, biomedical, aerospace, marine, ordnance, electro-optical, material handling equipment, recreational vehicle, and consumer goods industries. Mr. Berk is the author of several books on continuous improvement, as well as articles in National Defense, Contract Management, Test Engineering, Inland Business, PC World, Manage, and other publications. Mr. Berk is a California State Polytechnic University adjunct faculty member and an expert witness on product assurance, statistical analysis, and manufacturing issues. Mr. Berk has BS and MS degrees in mechanical engineering from Rutgers University and an MBA from Pepperdine University.
Pressestimmen'The book addresses the two major areas of Quality, people managment and technical expertise. This is refreshing because it treats these topics openly and honestly, noting the pitfalls of specific Quality initiatives as well as the benefits.' - Douglas Caldwell, Management Visibility, The Boeing Company 'The book provides a great treatment of current continuous improvement tools and technologies. The material...is direct, to the point and is easy to read. Although many of the concepts are quantitative, Berk's use of examples and case studies makes the material easy to follow.' - Jerry Ricketts, Vice President, Operations, OEA Aerospace 'I would highly recommend this book not just to quality assurance professionals, but to professionals in all disciplines.' - John W. Gozza, Quality Assurance Manager, Composite Structures LLC. This practical, no-nonsense book speaks to many of the needs of quality practitioners in technology based industries. The work provides a succinct yet comprehensive perspective of a number of the available quality tools and techniques. Tables, diagrams, charts and three case studies illuminate the management principles and technical practices discussed. -Quality Progress The book is practically based with a wealth of examples from technology industries, presented in user-friendly scenarios and dialogues. -Quality World
Untertitel: Sprache: Englisch.
Verlag: BUTTERWORTH HEINEMANN
Erscheinungsdatum: Juni 2000
Seitenanzahl: 304 Seiten